My Event Experience turns a short chat with a venue enquirer into a personalised event plan on its own page. The page covers the spaces that fit their guest count, how the room can be set up, packages, food and drink, a planning timeline counted back from their date, getting there, and buttons to book an inspection or request a quote. The enquirer can share it with a partner or colleague, and can ask your events team to follow up.

Edit the settings under Configuration & Design → My Event Experience. Airgentic turns the feature on with you during setup.

How it works

1. The Event planner agent asks up to six short questions: the occasion, guest numbers, date or season, the feel they want, food and drink, and anything they need.
2. It reads the answers back and asks permission to build the plan. The visitor can also ask your team to contact them.
3. The plan is written from your configured spaces and the pages Airgentic has indexed from your website. Nothing is stated unless it is configured here or published on your site.
4. The visitor gets a private link, and optionally an email. If they asked to be contacted, your events team receives the plan and their contact details by email.

Prices and availability are never invented. Where the site publishes no price, the plan says to confirm with your team.

Settings

Feature

My Event Experience is on lets the events planner build plans. Also set the Event planner agent to Live on Configure Agents when you are ready for visitors.

Content readiness

A checklist of what your configuration supports, as last saved. Every item is worked out from the settings on this page; none of them checks your website. Green items are ready. Amber items work, but plans will be thinner without them. Red items stop plans being built. Blue items are tips.

Occasions, titles and header images

Each occasion (weddings, corporate, school and university, private celebrations) has its own group:

• Offered switches the occasion on. The planner declines occasions that are switched off.
• Page title, for example My Dockside Wedding.
• Header image URL, the photo at the top of the plan.

Other events holds the page title and header image used for events that do not fit an occasion, and wherever an occasion's title or image is left blank. If no header image is set at all, the plan uses the photo of its first suggested space.

Brand colour sets buttons, links and accents on the plan. Leave it blank to use the chat widget colour.

Venues

One entry per building or site, with its street address. The address drives the map in Getting there. A single-site venue needs one entry.

Rooms and spaces

Each space has a name, the venue it belongs to, a short summary, a photo, and optional links to its page, floor plan and virtual tour. The floor plan and virtual tour links can point to a page, a PDF or an image; the plan shows each one as a button.

Capacities decide which spaces the plan suggests. Enter one row per published figure: the occasion (or Any occasion), the layout (seated, cocktail, theatre, cabaret, banquet, classroom, boardroom, U-shape) and the maximum guests. Add a minimum where the venue has one. A seated figure is also used for banquet requests, and the reverse.

If your website has separate wedding and corporate pages for a space, add them under Page per occasion so each plan links to the right one.

Offered for lists the occasions a space can be suggested for. Every occasion is ticked to start with; untick the ones the space is not used for.

Buttons on the plan

Up to three buttons show at the end of the plan. Buttons with the id inspection and quote are shown first. Each needs a label and a full https URL. Clicks are tracked with utm_medium=event_experience.

What the plan covers

Turn off sections your website has no content for.

Packages search tab: to suggest packages, the planner searches your site search for event packages, limited to this tab. Choose the tab that lists your packages, such as Events & Packages. Tabs are set up on the Search page. Choose None if your packages are not in site search; plans then leave packages out.

Follow-up from your team

Events team inbox receives the plan and contact details when a visitor asks to be contacted. Separate several addresses with commas, or set a different inbox per occasion. Leave blank to turn off team follow-up. Nothing is sent without the visitor's agreement, and contact details are not kept with the plan.

Consent and delivery

Airgentic also sets how many plans a chat and a day can build, and how long a plan link keeps working. Ask Airgentic support if you need these changed.

Configured elsewhere

• The interview questions and routing are on the Event planner agent.
• The venue's voice and standing facts (what makes each space special, what the site does not publish) are in the Event venue prompt.

Getting richer plans

Plans are only as rich as your website. These make the biggest difference:

• package pages with what is included and a price from;
• menus and beverage packages;
• deposit, final-numbers and minimum-spend terms;
• floor plans and virtual tours for each space;
• galleries of real weddings and events.