Saved Results lets visitors shortlist search results while they explore — for example experts, programs, products, or pages they want to come back to later.
When enabled, each result card can show a Save control. Visitors can open a Saved results view to review their list, remove items, clear the list, and optionally email the shortlist to themselves.
Saved Results is off by default. Enable it only when your search experience benefits from a shortlist (for example find-an-expert or product discovery).
What Visitors See
When Saved Results is enabled:
- A Save control appears on each search result card.
- A Saved results button appears in the search chrome and shows how many items are saved.
- Opening Saved results shows the shortlist using the same result-card layouts as live search.
- Visitors can Remove individual items, Clear all, or return to search with Back to search.
- If Enable email action is on, visitors can send the current shortlist to one email address.
Saved items are stored in the visitor’s browser (not in your account database). They persist across sessions for the configured retention period, subject to browser storage limits and the visitor clearing site data.
How To Enable Saved Results
- Open Search Configuration for the service.
- Go to the Settings tab.
- Find the Saved Results section.
- Turn on Enable saved results.
- Review the label, maximum items, and retention settings (see below).
- Optionally turn on Enable email action if visitors should be able to email the shortlist.
- Save your search configuration changes.
- Preview search on a test page and confirm Save appears on result cards.
No reindex or crawler reprocess is required. This is a search UI setting only.
Configuration Options
Configure these options in Search Configuration > Settings > Saved Results:
| Setting |
What it does |
Typical value |
| Enable saved results |
Turns the feature on or off for this service. |
Off until you are ready to roll out |
| Label |
The visitor-facing name on the toolbar and saved view header. |
Saved results (or e.g. Shortlist) |
| Maximum items |
Upper limit for how many results a visitor can save. Valid range is 1–100. |
50 |
| Retention (days) |
How long saved items are kept in the browser before they expire. Valid range is 1–365. |
30 |
| Enable email action |
Shows an email form on the saved view so visitors can send the current list to one address. |
Off unless you need self-email |
Choosing values
- Keep Maximum items high enough for a useful shortlist, but not so high that the saved view becomes hard to scan.
- Use Retention for how long a typical research or shopping session should survive (for example 14–30 days).
- Change Label when “Saved results” does not match your site language (for example “Shortlist” or “My picks”).
Email Action
When Enable email action is on:
- The visitor enters a single email address on the saved view.
- Airgentic sends a message containing the current shortlist (titles, links, and related display fields).
- The address is used only to send that message. It is not stored in the visitor’s browser shortlist.
- Public sends are rate-limited.
- If reCAPTCHA is enabled for the service, it is used for these email requests.
Email delivery still depends on your account’s normal outbound email setup. If sends fail in preview or production, check that email is configured for the environment and that reCAPTCHA (when enabled) is working for the service.
Turn email off if you only want a browser shortlist with no send action.
Recommended Rollout
- Enable Saved Results on a non-production or preview search page first.
- Confirm Save / Saved / Remove behaviour on your result cards across scopes.
- Confirm the saved view reuses your result-card layouts correctly.
- Decide whether email is needed; leave it off for the first rollout if unsure.
- Adjust label, max items, and retention to match the use case.
- Publish the search configuration and smoke-test on the live search page.